We accept:
Photo Charm Jewelry Frequently Asked Questions
Where
can I find a color copier?
Color copiers can be found at most instant
printing stores and office supply stores.
What
is the actual size of the opening in each frame?
Bracelets:
Style IM01 is 11/16"w x 9/16"h (0.687" x 0.562")
Style IM02 is 11/16"w x 11/16"h (0.687" x 0.687")
Style IM03 is 5/8"w x 7/8"h (0.625" x 0.875")
How are the pictures
secured in the miniature frame?
Each frame has recessed corners that hold pictures. Additionally, each
frame comes with a protective acetate cover that is placed over the picture.
How do I remove pictures from the frame?
Pictures and acetate cover can be easily removed using a straightened paper clip either through a small hole in the back or on the side of the frame.
Can I use digital
pictures from my camera or scanner?
Yes, digital images can be printed out on your home printer instead of using a color copier. However, digital images can vary in size and resolution. Your home computer must be equipped with a software package that can reduce and crop the image. Please refer to the software manual for additional guidance. The image must be reduced to a specific size to fit perfectly in the miniature frame. This measurement can also be found on the EZ Fit photo reduction template that is included with your Memory Maker product
What is the best way to crop my pictures?
Cropping simply means to trim. Perhaps you have a group shot and you
only want one face or your picture has too much background. The EZ Fit
photo reduction system will allow you to easily isolate the area of the
picture to be cropped.
What is the difference between "scale" and "reduce"?
The terms are synonymous. Color copiers usually use the term "reduce" and digital imaging software usually use the term "scale".
Do you offer photo reduction services?
Yes, if you'd like, we can reduce and insert your pictures for you. There is a charge of $10 per picture. Also, when inserting your pictures, we can cover them with an enamel finish that will make them water-resistant (not waterproof). However, this will permanently fix the picture in the charm or frame.
What happens
if my Memory Maker comes into contact with water?
Whether you use original photo prints or color copies, water will damage any picture. Although the pictures are protected somewhat by an acetate cover it is recommended that bracelet not be worn in situations where water can contact the bracelet. Pictures can be protected by lamination. (see above for enamel finish service)
Yes, you can laminate the pictures. Laminating will protect pictures from damage caused by moderate moisture, humidity and fading due to prolonged exposure to sunlight. However, we recommend that your photo reduction be altered slightly to accommodate for the laminate material. When laminating, it is required that a seal be formed around the edge of the picture. To allow for this seal, it is recommended that your picture be reduced by an additional 4%. For example, if the EZ Fit photo reduction template calls for a 40% reduction, you would reduce to 36%, making the copy slightly smaller. The thickness of the laminated picture will not prevent you from placing the picture in the frame.
Pictures printed from home ink jet printers on glossy photo quality paper can fade if exposed to direct sunlight over a prolonged period of time. Laminating the photo copies can prevent this.
Can I use my
original photo prints instead of making copies?
If you would like to use your original prints you will have to trim them to fit correctly in the frame. The EZ Fit photo reduction template has one window marked "Actual Size". You can use this window as a guide. Place template over your photograph, trace a border and then trim
Can I use a
picture from a professional photographer?
Pictures taken by a professional photographer are copyrighted and can only be reproduced with permission.
What if my
original photo is too large for the EZ Fit Template?
This can be solved by using a two-step reduction process. First, reduce
the original photo by 50% without the use of template. Then use the template
as normal.
How do
I know what size bracelet I wear?
Take a piece of string and wrap around your wrist. Tighten or loosen the string depending on how you like to comfortably wear a bracelet. Cut the string and measure to determine your wrist size. Remember that the bracelets are constructed using a high quality elastic and do stretch.
Do the bracelets come in larger sizes? Can I enlarge my bracelet?
Your local bead shop can help. Bead shops can add beads between the frames and restring with new stretch elastic material. Be sure to request high quality elastic.
The products (other than the sterling silver ones) are made of a mixture of metals which contain some nickel.
No, the plating used is called Rhodium which contains no real silver, therefore it will not turn.
Can I purchase individual bracelet frames?
At this time individual frames for the stretch bracelets cannot be purchased separately. Additional charms for the contemporary and pearl styles can be purchased